Delivery Information
At True Moon Bounce Experience, we strive to provide reliable and convenient delivery services for all your party rental needs in Wilmington, Delaware and surrounding areas. Find out all the details about our delivery policies, fees, schedules, and rescheduling options.
Frequently asked questions
What areas do you deliver your party rentals to?
We deliver to Wilmington, New Castle, Newark, Middletown, Townsend, and parts of Smyrna.
Are there any delivery fees or extra charges customers should know about?
Yes, all rentals have a $20 delivery fee. Additional fees apply for certain locations: Townsend - $35, Middletown - $35, Smyrna - $45.
Do you have a specific delivery schedule or time slots customers can choose from?
We offer full-day rentals with a morning drop-off between 6 AM and 9 AM, and an evening pick-up between 7 PM and 9 PM.
What happens if a customer needs to reschedule their delivery?
To reschedule or cancel a rental, you must do so within 1 week of the rental date.
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